Last night, my brother shut down the laptop, and this morning, it won't turn on. Show
I've tried unplugging the battery, but it still won't work. The charging light does work when the battery is plugged, but no success in turning on the system. It should also be noted that the charging light will turn off after holding the power button for about 10 seconds.
Laptop model: MSI GL62 7REX General: i7-7700HQ, 1050, 8GB
Anyone got any advice? I suggest maybe the power button is dead since the charger is working just fine. Thank you.
Quick update: I'll put a picture of the motherboard, for no reason. You can take a look at it. Edited September 7, 2020 by Azura Lightfeilt Update 1 If your MSI battery is not charging, check to see if anything in the surrounding environment is causing the problem. If it’s been determined that there’s no issue with the external environment, you should double-check whether your machine has turned on the “Hybrid Power Supply Function” or “Dragon Center/Creator Center Setting.” Confirmation of the external environmentCheck the socket, power cable, and power connector first. Please make sure the power cable is intact and replace another power outlet to be certain. The function of the Hybrid Power SupplyThe MSI Laptop design gives system power supply precedence: while running a heavy 3D application, the CPU and GPU are heavily loaded, and electricity will give system power priority and cease charging the battery when the CPU and GPU loading is reduced; AC energy will begin to charge the battery again. This is natural. Hybrid Power might be found on MSI laptops: when the CPU and GPU are under heavy usage, the system will begin to combine the power from the battery and AC supply, allowing the CPU and GPU to overclock for a long time. This function allows people to play some big games in better conditions. (Note): This function can be utilized when the battery power is greater than 30%. If it’s less than 30%, it will automatically stop. To restart this function, charge the battery to 80% or more or manually disconnect the AC power between 30% and 80 percent. Dragon Center/ Creator Center SettingIf your MSI laptop does not charge to 60% or 80%, go to “Dragon Center” to check the settings. To view the battery status, go to Start and enter “MSI Dragon Center.” Check the current battery setting condition by launching the “MSI Dragon Center” software. If the battery is in the balance maintenance mode or the optimal maintenance mode, please click the circle in front of the long-term use option to change it to this setting. The battery in a wheelchair provides mobility, but it also weighs significantly more than a laptop computer. Therefore, when you charge the battery 100 percent all the time, there is no problem with it being heavy for your needs. If the battery is completely depleted, charge it when it’s under 70 percent charged and stop charging when it’s at 80 percent. Ideal for Quick Charging: When the battery is less than 50%, charge it until 60%; then, stop charging. Dragon Center: Creator Center: MSI Laptop Plugged in Not ChargingDo you have problems with your MSI laptop not charging? If your answer is Yes, then try this solution. Gaming laptops running on Windows 10 have a problem. Sometimes the battery stays at 0 for a long time and it does not charge. Other people’s computers might not charge the battery. The percentage might be between 0 and 100 and it won’t charge at all. Instead, the battery decreases instead of charging up. I had this same problem with my laptop a few years ago. I got so frustrated that I had to use the charger. The battery wasn’t charging, so I used it plugged in for power’s sake. I used my laptop like that for some months because I couldn’t find any solution to my problem. It then got to a point when I got super frustrated and decided to open my laptop to see what was going on in it. And then I decided to reset the CMOS battery just for trial’s sake. I was happy that day because I made a decision and it worked. This article will tell you how to charge your laptop for MSI. These are the methods I used. CautionDo not leave your laptop charger plugged in when it is not charging your laptop. This will cause the battery to get worse. I am warning you because it happened to me. My laptop wouldn’t charge when I plugged it in. I fixed my laptop and my battery is now charging normally. When I first fixed it, the battery was swollen and the battery life span went from 8 hours to 30 minutes. It is important to take care of your battery. Make sure that you do not connect the charger to your laptop when it is on. Disconnect the battery first and then only use the charger. Most modern laptops can work by being plugged in all of the time. This way, their battery doesn’t get destroyed. But make sure to turn your laptop off before disconnecting the charger. Why MSI Laptop Isn’t Charging When Plugged InThese are the reasons:
1. The power supply isn’t working properlyYour power supply is important for your MSI laptop to charge. If you have a bad one, it will affect the charger and it won’t charge your laptop. If the power outlet is faulty or damaged, then it will not work well. It may send a lower voltage to your MSI laptop which can damage your MSI laptop battery and charger over time. You should inspect your power outlet. You can also try other power outlets to see if you have the same problem. 2. Incompatible Battery DriverTo make sure your MSI laptop does its job, it needs drivers. Your battery drivers need to be installed before your charger can charge your computer. If your battery is corrupted, your MSI laptop will not charge even when plugged in. You need to uninstall and reinstall the battery drivers before it starts charging again. If the battery on your laptop is corrupted, you can fix it with an update to the drivers. 3. Your battery might be damaged.Your MSI laptop charger is not working. It might be because something is wrong with your MSI laptop battery. It might not work when plugged in. If you think your laptop battery is broken, remove it. Check if it has any fluid leaking out or if the battery is swollen. If your laptop battery is inbuilt then you will need to open up the laptop with a screwdriver to check properly. If your battery starts to leak or swell, you need to get a new one. If your battery seems fine, you need to check if the charger is broken. 4. Your Charger might be damaged.If your laptop is not charging when plugged in, you should check the charger. Check every other option listed before this and if it still does not work, then inspect the charger. Your charger is really important. It needs to be in good condition so it can charge your MSI laptop correctly. If your MSI computer is partially or broken, it won’t charge. You can fix this by getting a new charger. You should test your phone with a friend’s charger to see if it works. If it does, you don’t need to buy a new one. How To Fix MSI Laptop That Is Not Charging When Plugged In:
1. Reset the CMOS memoryIf your battery is not charging, try resetting the CMOS battery. The CMOS battery is important for your computer to work. If it is not working, you may have problems. So what you want to do if this happens is reset the CMOS battery so that it will work again and get rid of any errors on your computer. Here’s how to reset the CMOS battery:
This should solve your problem and your laptop should start charging. If it is still not working, you should go through the steps again but this time, turn on your laptop without the CMOS battery. The laptop will not work properly. Turn it off again, then put the CMOS battery back in. Then turn it on again. 2. Uninstall DriversThe idea is to remove and reinstall your battery drivers to get rid of the faulty driver that has been causing problems. Here’s how:
3. Battery Drivers UpdateHere’s how:
4. Change the plan for changing power settingsThere are three various power plans available for your computer.
It sounds like you are trying to make your laptop start charging again. It might help if you switch between these power plans. Here’s how:
5. Windows UpdateWindows update will help you to install all drivers that are needed for your MSI laptop. This will make sure that the charger will work well on your computer, and it won’t be broken. Here’s how:
The MSI laptop is not charging when plugged in. What to do? We’ve outlined some of the most common reasons why this might be happening and how you can fix it! If none of these solutions work, please contact MSI Support Team for further assistance. Reffrence: MSI Official Blog |